Delete your DDM account

How to delete your account with DDM – Document Distribution Manager, the "DDM" app and the CMS. You can do it yourself at any time.

In the app

1. Open DDM and sign in.
2. Go to Settings and tap Delete account.
3. Type your e-mail address to confirm and tap Delete for good.

Without the app

Sign in to the CMS under "My account" and choose Delete account there. If you can no longer get into your account, write to us from its address at kontakt@iq-me.de.

What is deleted – and what stays

• Deleted at once: your account, your sign-ins and devices, your notes, favourites, outbox and sent links, your calendars and appointments, saved filters and own templates – in every organisation you are in.
• Stays with your organisation: documents you uploaded for it and approval decisions – without your name. Your organisation's audit log keeps your name, so it stays clear who did what; your e-mail address goes.
• If you are the only owner of an organisation where others work, make someone else an owner there first. If you are the only person in it, the organisation is deleted along with your account.

More in the privacy notice for DDM.